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Frequently asked questions
How long does delivery take?
Orders are typically prepared and dispatched within 1–3 business days. Once shipped, delivery usually takes between 5–12 working days within the UK.
For more information, please refer to our Shipping Po
Returns & Refunds
What is your returns policy?
You have up to 30 days from the delivery date to return your item.
We do not charge a return or handling fee.
The customer only have to bare the return label.
For complete information, please see our Refund Policy.
How are refunds handled?
Once we receive your returned item, your refund will be issued within 2–5 business days.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Other questions?
You can contact us through our contact page here. We will be happy to assist you.